Terms of Use
Agreement
By signing in you agree to these Terms between you (and the organization that invited you) and Asban Inc. regarding TenderHawk.
The service
TenderHawk matches public procurement notices to a company profile, stores documents, drafts AI-assisted briefs and chat answers, and bills usage in credits. Features may change.
Accounts
Invite-only. You must keep credentials confidential and tell us of unauthorized use. Managers are responsible for who they invite.
Your content
You retain rights in company profiles, uploads, and prompts. You grant Asban a licence to host, process, embed, and display that content solely to provide the service. You warrant you have the right to upload it (including third-party portal credentials and personal information of colleagues).
Public notices
Catalogue content is copied from public portals for matching. We do not guarantee completeness, translation, or that a portal will remain available. A missed or late notice is not a breach.
AI output is not advice
Briefs, scores, chat answers, and checklists are machine-generated decision-support. They may be incomplete or wrong. They are not legal advice. They are not legal, financial, or bid-compliance advice. You remain solely responsible for any bid you submit.
Acceptable use
No scraping the product, no sharing an account outside the invited organization, no uploading malware, no attempting to extract another tenant’s data, no using the service to build a competing notice database for resale.
Credits and payment
Paid features consume credits purchased by the tenant via Stripe. Prices and packs are shown in Billing. Fees are in the currency displayed at checkout. Except where consumer law requires otherwise, unused credits are non-refundable. We may suspend a past-due tenant.
Availability
We aim for continuous service but do not warrant uninterrupted access. Scheduled maintenance and upstream portal outages happen.
Confidentiality
We treat company documents and credentials as confidential and do not publish them. You will not disclose another customer’s information if you encounter it.
IP
TenderHawk software, wordmark, and documentation stay Asban’s. These Terms do not sell that IP.
Suspension / termination
We may suspend or close an account that breaches these Terms or creates legal risk. You may stop using the service and ask us to delete the tenant under the Privacy Policy.
Disclaimers / liability
To the maximum extent permitted by Québec law, the service is provided as-is. Asban’s aggregate liability for a claim is limited to the fees the tenant paid in the 12 months before the claim, except for death, bodily injury, fraud, or other liability that cannot be limited. Briefs carry an on-screen disclaimer that they are not professional advice; these Terms repeat that.
Indemnity
The tenant will defend Asban against third-party claims arising from the tenant’s uploads, portal credentials, or bids.
Governing law
Laws of Québec and the federal laws of Canada applicable there. Exclusive jurisdiction: courts of Montréal, Québec. The United Nations CISG does not apply.
Changes
We may update these Terms by posting a new version. Continued use after the effective date is acceptance. Material reductions of rights will be emailed to managers.
Contact
contact@tenderhawk.ca.
Last updated
18 August 2026